Training Activity - "Customer Service in Supply Chain Management"

 

Airlink International UAE is committed to providing its staff with regular training to upgrade their mix of skills and competencies. These programmes were specifically designed for the cargo staff after the training needs analysis was undertaken by the respective Departmental Heads in consultation with the Human Resources & Quality Department.

Translogistique Canada was the faculty chosen to conduct the in-house modules. The nominated staff underwent a full day series of lectures, presentations, case studies and role-plays. The participants gathered a great deal from the interactive sessions in terms of being aware of their strengths and weaknesses and thus provide better service by performing effectively.
 
Customer Service and Supply Chain Management

The main learning points/benefits from the workshop included:
1... Interface between marketing and logistics.
2... Importance of customer service standards including measuring and controlling.
3... Realizing ore of individual goals by using time more effectively.
4... Balancing time between personal and professional commitments.
 
 
 
 
   
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